Terms and Conditions of Sale

1. Purpose

These Terms and Conditions of Sale (the “Terms”) set out the rights and obligations of the parties in connection with the concierge and caretaking services offered by Le Concierge du Perche. This English version is provided for information purposes only; in the event of any discrepancy, the French version shall prevail.

2. Service provider

Le Concierge du Perche
Le Pin la Garenne, 61400, France
Email: contact@conciergeduperche.fr
Phone: (+33) 6 99 04 21 96

3. Services offered

Le Concierge du Perche offers the following services:

• Caretaking and security checks for second homes
• Routine maintenance: garden, cleaning, minor repairs
• Coordination of work with local craftsmen
• Preparing the house before your arrival (heating, shopping, linen)
• Holiday-let management (welcoming guests, getting the property ready)

4. Quotes and orders

All services are subject to a prior quote, free of charge and without obligation, drawn up after an initial contact and a visit to the property. The quote specifies the nature of the services, their frequency and their price. The order is considered firm once the client has accepted the quote in writing (by email or signature).

5. Prices and invoicing

Prices are stated in euros, excluding tax (VAT not applicable under Article 293 B of the French General Tax Code, subject to the tax regime in force). Invoices are issued monthly for recurring packages, or on completion of the service for one-off jobs.

6. Payment terms

Payment is due within 15 days of the invoice date. Accepted payment methods are bank transfer and cheque. In the event of late payment, penalties may be applied in accordance with the legislation in force.

7. Term and termination

Monthly packages are concluded for an indefinite period. Either party may terminate the contract by giving 30 days’ notice by email or post. One-off services end once they have been carried out.

8. Obligations of the service provider

Le Concierge du Perche undertakes to:

• Carry out the services with care and diligence
• Respect the confidentiality of information relating to the client and their property
• Inform the client of any incident or anomaly observed
• Take out professional liability insurance

9. Obligations of the client

The client undertakes to:

• Provide the necessary access to the property (keys, codes, fobs)
• Inform the service provider of any particular features of the property
• Pay invoices within the agreed time limits

10. Liability

Le Concierge du Perche is liable for damage directly caused by a fault in the performance of the services. Liability is limited to the amount of the service concerned. The service provider cannot be held liable for damage resulting from force majeure, negligence on the part of the client or a latent defect in the property.

11. Subcontracting

For certain specialist services (building work, plumbing, electrics), Le Concierge du Perche may call on partner craftsmen. The client is informed of this in advance. The contractual relationship with these third-party providers is separate from these Terms.

12. Governing law and disputes

These Terms are governed by French law. In the event of a dispute, the parties undertake to seek an amicable solution. Failing this, the matter will be referred to the competent courts for the place where the service provider is established.

13. Contact

For any questions about these Terms:

Email: contact@conciergeduperche.fr
Phone: (+33) 6 99 04 21 96
Address: Le Pin la Garenne, 61400, France